Contact.
Different correspondence routes through different mailboxes for clarity and triage. All forward to the operator.
SECURITY DISCLOSURE for routing. Acknowledgement within 24 hours. Full policy at github.com/mikerawsonnz/c2md-agent/blob/main/SECURITY.md.How to engage on items requiring custom configuration.
Several controls in the Security & Privacy Overview are available under what Google Cloud Marketplace calls a Private Offer — a per-customer contractual mechanism that allows specific configurations, pricing, or contractual terms to be negotiated outside the standard Marketplace listing.
Items typically configured via Private Offer
- Customer-Managed Encryption Keys (CMEK) configuration
- Multi-region EU deployment for resilience beyond single-region Cloud Run
- Increased Cloud Run maximum instance count for high-volume customers
- HIPAA Business Associate Agreement and assessment
- ISO 42001 certification under contractual commitment
- Engagement of a managed-service partner for operational continuity
To initiate a Private Offer
- Review the standard Marketplace listing at
console.cloud.google.com/marketplaceand identify the item(s) you require beyond the standard offering - Contact [email protected] with subject line beginning
PRIVATE OFFERand a description of the required configuration - We will respond within 2 business days with either: (a) a draft Private Offer with proposed pricing and terms, or (b) a request for clarification on the technical or contractual requirements
- Once mutually agreed, Google Cloud Marketplace handles the execution and billing
Private Offers are how enterprise procurement teams typically engage with Marketplace vendors for non-standard configurations. The mechanism is well-understood by procurement teams familiar with Google Cloud Marketplace, AWS Marketplace, and Azure Marketplace.
For customers without an existing Google Cloud Marketplace relationship, direct contact at [email protected] is also welcome — the Private Offer mechanism becomes available once a Google Cloud billing account is identified.
Single-operator company.
Value Driven AI is a single-operator commercial entity. The product is pre-launch and pre-revenue at the date of this site. Response times reflect the genuine availability of the operator. For critical security disclosures affecting customers in production, we commit to a best-effort response within 24 hours regardless of other commitments.
This is described openly in the Security & Privacy Overview, which also covers the trigger-based commitments for closing operational gaps as the company scales.